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Overall Purpose of the Job
Accurately and efficiently manage and co-ordinate aspects of various elements of a contract. The Facilities Coordinator will work closely with an existing team, headed up by a manager, to ensure the smooth running of these contracts. Services include Facilities Management, Hard and Soft Services, staff management, ad-hoc projects and back off administration (updating CAFM, KPI deliverables, reporting).
Main duties and responsibilities
- Be a hands on Coordinator assisting staff in executing duties as outlined on PPM and reactive Work Order requests.
- Ensures the timely execution of all Work Orders, within the permitted parameters.
- Ensure Key Performance Indicators are being achieved, escalating known issues to account manager
- Review and approve sub-contractor invoices and verify works done (reports & dockets)
- Ensure Service Inspections are carried out in detail, documented and executed in a timely and efficient manner.
- Co-ordinate all contractors that attend site and ensure all the relevant documentation is in place prior to the work commencing.
- Knows and ensures consistent compliance with companies Health, Safety & Quality policies and procedures.
- Ensures efficient management of all utilities, monitor and document consumption levels.
- Ensures efficient stock management and maintains sufficient levels of cleaning chemicals and consumables.
- Ensures high standards of cleaning are maintained at all times in accordance with the company cleaning policy.
- Ensure efficient management of the Asset register. Ensuring all damaged FF&E is recorded and reported.
- Ensure any accidental and willful damage is recorded and reported promptly.
Qualifications and Experience
- A minimum of 3 year's experience coordinating Hard and Soft Facilities Services.
- Experience in managing people
- Experience with KPIs and client interactions
- A qualification in Facilities Management preferably or suitable qualification in a business or technical field.
- Manage Time and Attendance records, manage and sign off on Annual leave requests, manage sick leave, staff queries.
- Manage staff training through Human Focus.
- Be an Apleona ambassador
- Ability to work under pressure to tight deadlines
- Must demonstrate a flexible approach to work
- Providing accurate monthly reports on staff issues, PPM’s and reactive works on a monthly basis
** Please note this role will require Garda Vetting**