Advert Text
Overall Purpose of the Job
Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies..
Main duties and responsibilities
- Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
- Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, café latte, café mocha, cappuccino and machiato
- Generates revenues by attracting new customers; defining new and expanded services and food products.
- Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Maintains safe and healthy work environment by following organization standards and sanitation regulations.
- Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
- Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
- Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Performs all reasonable requests in line with catering assistant responsibilities of food service in a café environment as indicated below
The successful candidate must also hold:
- Excellent interpersonal and communication skills
- Understand safe working practices and health and safety legislation
- Ability to work on his/her own
- Well-organised and capable of prioritising own work
- Flexible, Honest and reliable
Qualifications and Experience
- Safe Pass Advantegous
- Basic health and safety knowledge
- Excellent customer service skills
- Team player
- Flexible approach to duties undertaken
- Ability to work on own initiative
- Previous experience in a similar role
The successful candidate must have a strong cultural fit with our company's 4 Guiding Principles which are:
1. Client—Orientated Service Spectrum
- Excellent customer service skills, partnership approach, facilities expert, professional demeanour, effective solutions. 2. Successful Employees
- New ideas, entrepreneurial attitude, loyalty, genuine commitment to excellence, assume responsibility, exchange of experience, flexible and mobile, Bilfinger ambassador, team player, honest.
- Sustainability
- Act responsibly to the natural environment and society, Committed to ethical principles, fair business conduct, support diversity, promote Health and Safety.
- Value—Orientated Strategy
- Deal responsibly with capital, develop Bilfinger strategically and operationally, full and open communication, transparent reporting.
Working Pattern:
Shift Worker, full-time, 37.5 hours per week.
Ref. 14103