Advert Text
Main duties and responsibilities
The Assistant Community Centre Attendant will be required to carry out the following duties (but not limited to):
Security of premises
- Ensure that the premises are secured.
- Monitor CCTV system
- Liaise with School Caretaker
- Maintain contact with security / monitoring company
- Ensure that all user groups sign in on arrival and sign out on departure
Supervision/Patrolling of premises
- Ensure premises are monitored efficiently
- Carry out regular patrols of the facility.
- Liaise with other staff members in the efficient management of the facility
Reception duties
- Answer the telephone and maintain and ensure that all messages are dealt with efficiently.
- Building Services Co-ordinator must be polite and friendly to all callers while on the telephone.
- Be polite and friendly to all customers in the facility.
- Be aware of the different needs of individuals especially those who are first time users and those with special needs.
- A phonebook log of all numbers necessary on a daily/weekly basis for outgoing calls must be kept at reception and updated regularly.
- Record all incoming calls in the telephone message book and take clear exact details. The message must be transferred to the individual in question, and a duplicate copy kept at reception.
- Deliver information to the public from the reception area. This may be a query directly from a member of the public or it may be a telephone enquiry. This information must be distributed clearly and correctly.
- Leaflets/flyers/timetables etc. must be kept plentiful and up to date at reception at all times.
- Typing and formatting of documents (e.g.) timetables.
Maintenance Duties
- Carry out all maintenance duties necessary on the premises
- Carry out regular check on all BMS equipment
- Ensure all systems are maintained regularly
- Notify the Manager of any issues relating to maintenance requirements
Grounds Maintenance
- Liaise with the school Care taker in developing a grounds maintenance
program
- Ensure the grounds are cleaned daily
- Ensure all weeds and debris are removed
- Ensure car parks are kept clear of rubbish
Administration duties
- Prepare invoices for all user groups and send out at the end of each month
- Maintain accurate records of all user groups and pricing structures
- Carry out any additional administration duties that may be required from time to time.
Set up rooms as required
- Ensure that rooms are left ready for school/community use.
- Ensure safety procedures are applied when stacking tables and chairs.
- Ensure that all user groups leave each room as they find it.
- Liaise with all user groups regarding allocation of space etc
- Ensure that no individual or group places equipment in the storage area
- without prior approval from the Shared Facility Executive.
Communications
- Deal with people in a courteous and diplomatic manner.
- Have regular contact with Shared Facility Executive
- Communicate, listen and relay information accurately.
Documentation on the project
- Ensure that all records are kept locked in the filing cabinet provided
- Ensure the all accidents/ grievances are recorded in the Report Book.
- Reports must include names, addresses and phone numbers.
- Time and date of incident, how it happened, witness.
- Report to Garda! and line manager.
- Ensure that all maintenance manuals are kept in a secure place in the office
Evacuation & Emergency Procedures
- Be fully familiar with the health and safety policies and procedures and ensure that the appropriate procedures are applied in the event of an emergency
- Participate in all fire evacuation drills
- Ensure the appropriate emergency services are contacted and liaise with them on arrival.
- Ensure that calm is maintained at all times
Assigned duties / training
- Attend all training courses that are necessary in the line of duty
- Carry out any additional duties that may be assigned from time to time.
Working Pattern
Part-time, 20 hours per week, hours distributed between Monday to Sunday, shift worker.
Ref. 14365