Advert Text
At Apleona, we are currently looking for a Receptionist to join our team at our site based in Macroom, Co. Cork.
Working Pattern: Monday to Thursday (8am - 4.30pm), Fridays (8am - 3.30pm)
Main duties and responsibilities
- Implementing permit to work system for contractors.
- Reviewing the Cleaning Diary; log all cleaning calls in the diary kept at reception.
- Handling all incoming and outgoing deliveries e.g., couriers.
- General administration and taking on ad hoc projects and tasks as and when required
- Upsell facilities by making the Facilities Manager aware of any gaps in service.
- Report any maintenance issues which you notice onsite to the Facilities Manager.
- Assist in emergencies such as light leaks, spills etc and identify and report hazards and incidents.
- Assist in health and Safety including bell tests, floor walks and first aid boxes are stocked.
- Coordinates/leads the completion of facilities requests from employees.
- Ensure Standard Operating Procedures (SOP’s) are up to date for training
- Scheduling PPM works and ensures these are completed in a timely manner
- Keeping accurate records of works carried out
- Welcoming clients and visitors to the office in a professional and courteous manner
- Issuing access badges for visitors and contractors.
- Effective management of administration processes (POs goods/services received).
- Working as part of a team in delivering a high standard.
- Respond to soft service calls logged, investigate the nature of the issue, and seek a speedy resolution.
- Ensure reception is always kept tidy, ensuring to check this area frequently.
- Remove wastepaper from all areas and ensure proper storage and segregation and collection by contractors. o Liaising with cleaning team on specific requests and ensuring cleaning schedule adhered to.
- Frequent checks of key areas like toilets and café area, tidying and replenishing stock when necessary.
- Ordering and restock of cleaning, catering, and stationary supplies and replenish paper in printers.
- Set up Meeting rooms and assist in Catering requests and complete Post Room duties
- Keeping up to date records of all services and purchases and reporting these to line manager
- Keeping record of any cleaning issues onsite and reporting these to line manager
- Near miss and incident reporting
Qualifications and experience
- Experience in a similar role essential
- Working knowledge of Microsoft Word, Excel and Outlook
- Third level qualification
- Excellent customer service skills and excellent phone manner, communication, and interpersonal skills
- Ability to work with and part of a team
- Ability to plan, prioritise and work to strict deadlines
- Good communication and interpersonal skills with a strong customer focus
We look forward to hearing from you!
Ref. 17981