Advert Text
Overall Purpose of the Job
To provide administrative and systems support to ensure the daily operation of the Service Support
Centre (SSC) and to facilitate the coordination of services within the SSC. The
role is a heavily interactive role and involves daily communication with both internal staff and external
clients and specialist partners.
English language is a must!
Main Duties and Responsibilities
- Reception – answering phones, directing calls as appropriate and taking messages
- General administration work: filing, photocopying, scanning, binding, recording of timesheets,
generation of client quotations and reports
- Booking taxis, couriers, restaurants, travel and accommodation
- Meeting room set up, i.e. tea, coffee etc.
- Ensure all collated appropriate information from incoming calls, emails, mail and verbal
communication is correctly and completely entered into the Computer Aided Facility
- Coordination and scheduling of the maintenance tasks for the mobile team and specialist
contractors for planned and reactive works
- Any other duties as assigned by your line manager to include other areas of the Service Support Centre function
Qualifications and Experience
- Experience working in a fast paced Service Desk role environment is desirable
- Knowledge of Facilities administration would be a distinct advantage
- Excellent pc skills and proficiency in Word and Excel is essential
- Awareness of good health and safety practice
Working pattern:
Monday to Friday from 9:00-17:30
Location:
Dublin 14
Ref:14198